You run your campaign, pick a random winner, and approve the winner.
...then you realize that the winner can't claim the prize. Maybe it turns out they're ineligible. Maybe they just never respond when you try to award the prize.
So, what do you do?
It's very rare, but it does happen. In these rare cases it is acceptable to manually pick a replacement winner from the subscriber list. One quick way to do this is to pick a random number, then count down the entries until you reach it, That's the new winner.
Would you like this automated?
If you would like picking alternate or additional winners automated, please contact us and help us understand your use case. This will help us know we should prioritize and build this feature.