Fast answers to common issues
Why don't I see my new subscribers in Shopify as Customers?
Why is my giveaway getting low engagement?
I can't find my product (or variant) in the product catalog search
Can I use a link shortener for my giveaway link?
Can I use an existing post for a giveaway that already started?
Why is my campaign 'Entries' number different from my number of Instagram comments?
I'm having trouble connecting my Instagram or Facebook account
How to cancel or update a pending Instagram giveaway campaign that hasn't started yet.
How to cancel an active Instagram giveaway campaign
Error: "Off-Facebook activity being turned off" preventing followers from entering a giveaway
Why do I need to connect a Facebook page to my Instagram account?