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Troubleshooting
Fast answers to common issues
7 articles
Can I use a link shortener for my giveaway link?
I can't find my product (or variant) in the product catalog search
Why don't I see my new subscribers in Shopify as Customers?
Why is my giveaway getting low engagement?
Can I use an existing post for a giveaway that already started?
Why is my campaign 'Entries' number different from my number of Instagram comments?
I'm having trouble connecting my Instagram or Facebook account