The Importance setting lets you tell our AI how important a specific question is to the results. If you the results you're seeing aren't quite right, this is your best way to tune the product recommendations.
The Importance level settings:
None: Not important for recommendations.
Low: Minor impact on the top recommendation.
Medium: Helpful for the top recommendation.
High: Important for the top recommendation.
Required: Essential for the top recommendation.
Here's what the Importance setting looks like below. Select any question to adjust the Importance level of that question.
Note: Setting multiple questions as Required
Sometimes you may need to set multiple questions as required, the highest level of importance. This is fine, but if you happen to have a product that doesn't match an answer combination there won't be a 'Top' recommendation for the customer.
Instead, customers will see multiple products that may meet their needs so they still get a good result.
For other ways to improve recommendations see this article or learn more about how recommendations work here. If you ever need help or have any questions, just ask!